Privacy Policy

Introduction

Welcome to Zingy Stays Backpackers Hostel & Homestay. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data.

Information We Collect

We may collect and process the following types of personal data:

1. Personal Identification Information: Name, email address, phone number, date of birth, nationality.
2. Payment Information: Credit/debit card details, billing address.
3. Booking Details: Arrival and departure dates, special requests, room preferences.
4. Technical Data: IP address, browser type, operating system, referring URLs.
5. Feedback and Reviews: Comments and ratings provided by you about our services.

How We Use Your Information

Your personal data may be used for the following purposes:

• Booking and Reservation Management: To confirm and manage your bookings.
• Payment Processing: To process payments for your stay.
• Customer Support: To respond to your inquiries and provide customer support.
• Personalization: To tailor our services to your preferences.
• Marketing and Promotions: To send you promotional materials and special offers, with your consent.
• Legal Compliance: To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, IT service providers).
• Legal Authorities: When required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection: Object to the processing of your data for certain purposes.
• Data Portability: Request transfer of your data to another service provider.

Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zingy Stays Hospitality Private Limited

 Email: support@zingystays.com

 Phone: +91 9491749955

 Thank you for choosing Zingy Stays Backpackers Hostel & Homestay. We value your privacy and are committed to providing a safe and enjoyable stay.